Accountability Principles - Australian Government


If you intend to offer aged care services, you will be required to comply with these principles. Aged care services include:

  • home care
  • flexible care
  • residential care.

These principles set out the responsibilities of approved providers regarding staff members and volunteers, as well as compliance with the standards prescribed by the Agency.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Task Business Structure Resources
Comply All Accountability Principles (Opens in new window)

Act(s) name

Aged Care Act 1997 Australian Government

Administering agency

Department of Health

Ageing and Aged Care

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:


Ageing and Aged Care

Department of Health

Operating address: Sirius Building
23 Furzer Street
Phillip, Australian Capital Territory 2606
Mailing address: GPO BOX 9848
Canberra, Australian Capital Territory 2601
Toll Free: 1800 020 103
Phone: 02 6289 1555
Contact us website: Enquiries (Opens in new window)