Approved Provider of Aged Care - Australian Government


You will require this approval if you intend to provide aged care services and receive payments of subsidy from the Government. Aged care approval can be for one or more types of care:

  • residential (you must also attain accreditation to receive subsidies for residential care)
  • home
  • flexible.

It should be noted that, to receive a subsidy you must be allocated a subsidy place by the Agency and then apply to receive a subsidy. All locations of places for approved aged care providers are allocated by the Agency and must be applied for.

Please consult the Contact Officer for more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this registration you must have:

  • experience in providing aged care or other relevant forms of care
  • a understanding of approved providers responsibilities
  • a system that is or will be in place to meet these responsibilities
  • records of financial management and the methods used
  • completed a National Police Check.
  • other organisation requirements are, your organisation must:

    • be incorporated
    • be able to demonstrate how it is suitable to provide aged care
    • not have any disqualified individuals as key personnel.

    you must also comply with the standards of care.

    Please consult the Contact Officer for information regarding eligibility requirements.


    Ongoing unless revoked.


    Fees Details for this service in table format.

    Task Type Business Structure Description
    Apply Application All

    Please consult the Contact Officer for information on fees to be submitted.

    Act(s) name

    Aged Care Act 1997 Australian Government

    Regulation(s) name

    Approved Provider Principles 2014 Australian Government

    Disqualified persons or entities

    You will be disqualified from this licence if you:

    • have been convicted of an indictable offence
    • are an insolvent under administration (bankrupt)
    • are of unsound mind.

    Administering agency

    Department of Health

    Ageing and Aged Care

    Contact details

    Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

    Please use these contact details for help or more information:


    Ageing and Aged Care

    Department of Health

    Operating address: Sirius Building
    23 Furzer Street
    Phillip, Australian Capital Territory 2606
    Mailing address: GPO BOX 9848
    Canberra, Australian Capital Territory 2601
    Toll Free: 1800 020 103
    Phone: 02 6289 1555
    Contact us website: Enquiries (Opens in new window)