Code of Conduct for Migration Agents - Australian Government


You will be required to comply with this code if you are registered as a migration agent.

The code covers professional and ethical conduct and includes the requirements for agents dealing with client interaction, declaring conflicts of interest, and proper business practices and record-keeping.

There are certain obligations you must meet for:

  • interactions with your clients
  • fees and charges, record keeping and financial management
  • responsibilities toward other agents
  • any employees you may have
  • requirement that you respond if a complaint is made against you.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Act(s) name

Migration Act 1958 Australian Government

Regulation(s) name

Migration Agents Regulations 1998 Australian Government

Administering agency

Department of Home Affairs

Office of the Migration Agents Registration Authority

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:


Office of the Migration Agents Registration Authority

Department of Home Affairs

Operating address: 26 Lee Street
Sydney, New South Wales 2001
Mailing address: GPO BOX 9984
Sydney, New South Wales 2001
Phone: 1300 226 272
Phone: 02 9078 3552
Fax: 02 9078 3591
Website: Office of the Migration Agents Registration Authority (Opens in new window)