Code of Conduct for Migration Agents - Australian Government


Note that this standard has been updated and you will need to meet the requirements set out in Code of Conduct for Registered Migration Agents - Current from 1 March 2022.

You must comply with this Code of Conduct if you are a registered migration agent. The code will tell you how you must:

  • interact with clients
  • communicate your fees and charges
  • keep records and handle money
  • work with other agents and employees
  • respond to client complaints.

Failure to comply with the code can result in disciplinary action ranging from a caution to cancellation of your licence.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Act(s) name

Migration Act 1958 Australian Government

Regulation(s) name

Migration Agents Regulations 1998 Australian Government

Administering agency

Department of Home Affairs

Office of the Migration Agents Registration Authority

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.