Extra Service Status of Residential Care Facilities - Australian Government

Description

You may require this status if you operate a residential aged care facility and intend to offer your patients a significantly higher standard of:

  • accommodation
  • food
  • services.

This status allows you to charge your residents higher fees however, it lowers the amount of subsidy you will receive from the Commonwealth. You may apply for this status for all, or part, of your aged care facility.

Please consult the Contact Officer for more information.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this status you must satisfy the Agency that:

  • the standard of aged care being provided is significantly higher than the average standard in residential care services that do not have extra service status
  • granting the extra service status would not unreasonably reduce access to residential care by people living in the State, Territory or region concerned
  • you have a history of good conduct and compliance with its responsibilities and obligations arising from the receipt of any payments from the Agency.

Please consult the Contact Officer for more information regarding eligibility requirements.

Duration

Ongoing.

Fees

Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

Please consult the Contact Officer for information on fees to be submitted.

Forms

Task Business Structure Resources
Apply All Application for Extra Service Status of Residential Care Services - Please consult the Contact Officer for information on forms to be submitted.

Act(s) name

Aged Care Act 1997 Australian Government

Regulation(s) name

Extra Service Principles 2014 Australian Government

Additional information

Currently there is no plans to conduct new Extra Service Status approvals.

Administering agency

Department of Health

Ageing and Aged Care

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Enquiries

Ageing and Aged Care

Department of Health

Operating address: Sirius Building
23 Furzer Street
Phillip, Australian Capital Territory 2606
Mailing address: GPO BOX 9848
Canberra, Australian Capital Territory 2601
Toll Free: 1800 020 103
Phone: 02 6289 1555
Email: enquiries@health.gov.au
Contact us website: Enquiries (Opens in new window)