Food and Grocery Industry Code of Conduct - Australian Government


You may be required to comply with this industry code if you are a grocery or supermarket retailer or wholesaler. The Code is voluntary and only applies to retailers or wholesalers that have elected to be bound by the Code by giving written notice to the Australian Competition and Consumer Commission (ACCC).

The aim of the Code is to govern retailer and wholesaler conduct with suppliers and provide more contractual certainty in trading relations, encourage the better sharing of risk and reduce inappropriate use of market power across the value chain.

The Code has rules relating to areas such as:

  • grocery supply agreements
  • payments
  • termination of agreements
  • dispute resolution provisions including a retailer's complaints process, mediation, arbitration, legal avenues or the ACCC.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Act(s) name

Competition and Consumer Act 2010 Australian Government

Regulation(s) name

Competition and Consumer (Industry Codes - Food and Grocery) Regulation 2015 Australian Government

Administering agency

Australian Competition and Consumer Commission

Infrastructure Regulation Division

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.