Hearing Services Rules of Conduct - Australian Government


You will be required to comply with these rules if you intend to operate as a hearing services provider.

Hearing Service Providers are entities (individuals, partnerships, companies or government agencies) which have been accredited and contracted with the Office of Hearing Services to provide hearing rehabilitation, assessment, and hearing loss prevention services to eligible clients of the Commonwealth Hearing Services Program.

It is a condition of accreditation that you must comply with these rules. These rules outline the requirements and standards that service providers contracted to deliver hearing services (Contracted Service Providers) under the Australian Government Hearing Services Program must adhere to when supplying services to voucher holders. The rules also set out qualifications and registration requirements for qualified practitioners that are engaged by Contracted Service Providers.

Please consult the Contact Officer for more information and to ascertain the level of compliance that may be required.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Act(s) name

Hearing Services Administration Act 1997 Australian Government

Administering agency

Department of Health

Office of Hearing Services

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Office of Hearing Services

Department of Health

Operating address: 1 Atlantic Street
Woden, Australian Capital Territory 2606
Mailing address: Mail Drop Point 113
GPO BOX 9848
Canberra, Australian Capital Territory 2601
Email: hearing@health.gov.au
Website: Hearing Services (Opens in new window)