Licence to Operate as a Community Postal Agent - Australian Government


You will require this licence if you intend to operate as a Community Postal Agent (CPA).

CPAs offer various mail services in rural or remote areas. At a minimum, they offer:

  • basic postage assessment
  • stamp sales
  • over-the-counter mail acceptance and delivery.
A majority of CPAs operate as part of another business, such as a general store. Please note that CPAs do not offer agency services such as bill payment and banking.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

Please consult with the Contact Officer for information on any eligibility requirements.


All CPAs operate under a common agreement that is renewable every two years.


Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

Please consult the Contact Officer for information on fees to be submitted.


Act(s) name

Australian Postal Corporation Act 1989 Australian Government

Regulation(s) name

Australian Postal Corporation Regulations 1996 Australian Government

Administering agency

Department of Infrastructure, Transport, Regional Development, Communications and the Arts

Australia Post

Postal Services

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.