Approval to Connect Water and Sewerage Services - New South Wales


You will require this approval if you intend to connect to a water supply or sewerage service operated by the Sydney Water Corporation. You will be required to have your planning application for water and sewerage services connection inspected by either Sydney Water or NSW Fair Trading before you take them to your local Council for connection. You may need to apply or get an approval if you are developing your land, connecting to Sydney Water's pipes or want to move or remove Sydney Water's pipes.

Once you have submitted your building plans, the necessary forms and support documentation, you may apply to connect through Sydney Water Tap in. Once Sydney Water has approved your connection you will need to choose a listed provider to make your connection and finish your plumbing work. However, some types of connections can only be made by Sydney Water.

If you intend on building close to or over Sydney Water's pipes you may be referred to a Water Servicing Coordinator for a more detailed assessment.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

If you need a new connection for new developments at your business, you must first have Sydney Water inspect your building plans. If you are developing, subdividing or adding an extra dwelling on a property you must:

  • ensure there are water and wastewater pipes with which to connect
  • ensure the pipes are the right size for the development
  • apply for a Section 73 Certificate.

If you are excavating, demolishing or building on a property you must:

  • ensure your proposed works will not damage Sydney Water's pipes
  • ensure that Sydney Water can still get to their pipes if required
  • apply for a Section 73 Certificate.

You must have a meter fitted to your water service before you start using Sydney Water services. Water meters can be fitted by licensed plumbers or Sydney Water.

Ongoing eligibility requirements

If Sydney Water approves your connection you may continue to be responsible for:

  • managing trade wastewater (via an additional services agreement)
  • the cost of making the connection
  • maintaining all your private pipes from the point where they connect with Sydney Water's service.


Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

Please contact the agency for more information.


Act(s) name

Sydney Water Act 1994 New South Wales

Regulation(s) name

Sydney Water Regulation 2017 New South Wales

Application process


For most applications, you will need to provide your property address or Sydney Water property number to support your application. If Sydney Water does not have any pipes for you to connect to, you will be required to apply to extend the wastewater system.

Approval time

Up to 21 days

Administering agency

Sydney Water Corporation

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.