Bus Operator Accreditation - New South Wales


You will need this accreditation if you intend to operate a public passenger transport service that carries passengers in buses or coaches for a fare or other consideration. This accreditation applies to operators of vehicles that seat more than eight passengers. Your service is required to confirm to at least one of the following four categories:

  • regular passenger service
  • long distance service
  • tourist service
  • charter service.

This accreditation system is used to assess whether you are of suitable character and fitness and that you have the competency to operate a public passenger transport service in accordance with the standards and conditions prescribed by the legislation.

Please be aware that any driver of a bus must also be authorised as a driver. Further conditions may apply.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this accreditation you must:

  • be of good repute, supplied by two character references (two individuals who have known you for more than two years)
  • be fit and proper for the purpose of accreditation
  • demonstrate that you possess the necessary knowledge and level of competency to operate a bus service
  • be financially viable to operate a passenger bus service, demonstrated via a credit report from an accountant
  • have a current Criminal History Check
  • have access to adequate maintenance facilities for the vehicles
  • have written approval from the applicable local council
  • pay any required fees and submit the application form.

If you intend to apply for accreditation as a corporation, you must nominate at least one director or manager as a responsible representative.


Accreditation remains in force for three years.


Fees Details for this service in table format.

Task Type Business Structure Amount
Apply Application All $355.00
Renew Renewal All $284.00

Act(s) name

Passenger Transport Act 1990 New South Wales

Regulation(s) name

Passenger Transport (General) Regulation 2017 New South Wales

Application process


Your application must be supported by documents that confirm your identity, character, qualifications, financial viability and council approvals.

Administering agency

Transport for NSW

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Enrolment Processing

Transport for NSW

New South Wales
Operating address: Level 4
16-18 Wentworth Street
New South Wales 2150
Mailing address: Locked Bag 5085
New South Wales 2124
Toll Free: 1800 227 774
Phone: 02 9689 8888
Fax: 02 9689 8813
Email: licensing@transport.nsw.gov.au