Change Gaming Machine Shutdown Period - New South Wales


You will require this approval if your business operates gaming machines and you intend to change the gaming machine shutdown period and operate outside of standard shutdown times (4:00am to 10:00am each day of the week). During the shutdown period all gaming machines must not be used for the purpose of gaming.

Gaining this approval will allow you to decrease the shutdown period from 6 hours to the 3 hour period from 6:00am to 9:00am. You can apply for changes to shutdown periods under the following categories:

  • weekend and public holidays
  • for hardship grounds (each day of the week)
  • early openers.

Please see the attached forms for further details on each category of change. Please consult the Contact Officer for more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

Eligibility requirements will vary depending on individual circumstances. Please refer to the attached forms or consult the Contact Officer for eligibility requirements.


Fees Details for this service in table format.

Task Type Business Structure Amount
Apply Application All $550.00

Act(s) name

Gaming Machines Act 2001 New South Wales

Regulation(s) name

Gaming Machines Regulation 2019 New South Wales

Administering agency

Department of Customer Service

Liquor and Gaming NSW

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Gaming Systems

Liquor and Gaming NSW

Department of Customer Service

Operating address: Level 6
323 Castlereagh Street
Haymarket, New South Wales 2000
Mailing address: GPO BOX 7060
Sydney, New South Wales 2001
Phone: 1300 024 720
Website: Liquor and Gaming NSW (Opens in new window)