Food Delivery Work Health and Safety Requirements - New South Wales


You will need to comply with these requirements if you are a food delivery booking provider. Food delivery booking providers (platforms) must provide delivery riders with:

  • high-visibility personal protective equipment (PPE), including a retroreflective outer clothing item and a bag or container for safely transporting food or drink. The garment and delivery bag must comply with the relevant Australian Standard
  • induction training which covers hazard and fatigue management, road safety, use of PPE and WHS duties and obligations.


  • do not need to provide PPE if the rider is able to use PPE already provided by another platform
  • must maintain records of the provision of PPE and induction training
  • provide each rider with a training record which verifies that the rider has successfully completed induciton training.

Service type

Regulatory Obligation

An obligation defined in law. A business must comply with relevant services.

Administering agency

Department of Customer Service

SafeWork NSW

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.