Network Operator Licence - New South Wales


You will require this licence if you are a corporation (other than a public water utility) and intend to construct, maintain or operate any water industry infrastructure.

Water industry infrastructure is water infrastructure or sewerage infrastructure used for the production, treatment, filtration, storage, conveyance or reticulation of water.

Specifically, this licence entitles you to:

  • carry out work on or under public roads and public reserves to construct water industry infrastructure
  • require landowners to stop trees and other structures on their land from damaging their infrastructure
  • retain ownership of all water industry infrastructure you construct, whether or not you own the land in, on or over which it is situated
  • appoint meter readers to enter private premises to read meters that measure the supply of water

Please be aware that your licence may be subject to conditions.

You are encouraged to discuss your licence application with the Agency prior to formally submitting your application.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this licence you must:

  • be registered as a corporation
  • complete and submit an application form
  • submit all other required documents
  • pay the prescribed fee.

Before this licence can be granted, the Agency must be satisfied that your corporation has the capacity to carry out the activities that the licence would authorise, in a manner that does not present a significant risk or harm to the environment.

Please consult the Contact Officer for more information regarding eligibility requirements.



Licence remains in force unless suspended, cancelled or revoked.


Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $2500.00 Network operator's licence.
Apply Application All $5000.00 Combined network operator and retail supplier's licence.

Act(s) name

Water Industry Competition Act 2006 New South Wales

Regulation(s) name

Water Industry Competition (General) Regulation 2008 New South Wales

Application process


Please contact the Agency to discuss the supporting documentation that will be required to accompany your application form.

Administering agency

Independent Pricing and Regulatory Tribunal

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Water Licensing and Compliance

Independent Pricing and Regulatory Tribunal

Operating address: Level 15
2-24 Rawson Place
New South Wales 2000
Mailing address: PO BOX K35
Haymarket Post Shop, New South Wales 1240
Phone: 02 9290 8412

Supporting information