Recognised Competency Card (Liquor) - New South Wales


You will require a recognised competency card if you intend to sell, supply or serve liquor at any licensed premises. To obtain a competency card you must have completed a Responsible Service of Alcohol (RSA) course delivered by an approved training organisation in NSW. You will need this card to perform any of the following roles:

  • licensee
  • approved manager
  • staff, including promotional staff, involved in the sale, supply and service of alcohol
  • volunteers, including club directors, who have liquor service responsibilities
  • security officers with crowd control duties.

When you have completed your course you will be provided with an interim certificate. This certificate will only allow you to work for 90 days. You are also required to get a photo competency card.

Please consult the Contact Officer for more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for a competency card you must have completed a training course with an approved training provider.

Please consult the Contact Officer for more information regarding eligibility requirements.


Up to five years


Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Licence All - The competency card fee is included in the training course fee.
Renew Renewal All $41.00 -
Vary Duplicate Certificate All $41.00 -

Act(s) name

Liquor Act 2007 New South Wales

Regulation(s) name

Liquor Regulation 2018 New South Wales

Approval time

Three weeks

Administering agency

Department of Customer Service

Liquor and Gaming NSW

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Competency Cards

Liquor and Gaming NSW

Department of Customer Service

New South Wales
Operating address: 4 Parramatta Square
2 Darcy Street
Parramatta, New South Wales 2150
Mailing address: GPO BOX 7060
Sydney, New South Wales 2001
Phone: 1300 024 720
Website: Liquor and Gaming NSW (Opens in new window)