Electricity Industry Performance Code - Northern Territory


You will need to comply with this code if you are an electricity entity, and you provide electricity generation services, network services, or retail services in a regulated network. The code includes:

  • guaranteed service level performance indicators and payment amounts
  • generation service performance indicators
  • network service performance indicators and network target standards
  • retail service performance indicators for small customers, including in relation to payment difficulties and hardship.

The application and interpretation of matters arising in the code can be assisted by using the attached guidelines.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Administering agency

Department of Industry, Tourism and Trade

Utilities Commission

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.