The agency will send a renewal notice to the cardholder approximately 10 weeks prior to the expiry date of the card. If the cardholder provided a mobile phone number, they will receive the reminder notice via text message, unless they have elected not to receive text messages. If the cardholder has not provided a mobile phone number, or has opted out of text message notifications, they will receive the courtesy renewal reminder by a letter sent to their postal address. It is therefore important that a cardholder notify the agency of any change in their contact details.
Paid employees must submit their renewal application to the agency prior to their blue card's expiry date in order to continue in child-related work, even if their blue card expires before a new card is issued.
Volunteers, trainee students and persons carrying on a regulated business must submit their renewal application to the agency at least 30 days prior to their blue card's expiry, to continue in child-related work.