Booking entity authorisation - Queensland

Description

You will need a booking entity authorisation (BEA) if you intend to arrange bookings for a personalised transport service (e.g. taxi, limousine or ride-booking).

You will not need a BEA if you are a personalised transport driver and do not arrange your own bookings (for example taxi and Uber drivers).

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this authorisation, you and anyone on your application must:

  • not have had another booking entity authorisation cancelled or suspended within the previous year
  • have satisfied the required transport compliance history checks and criminal history checks
  • have a proposed local nominee (if applying as a foreign person)
  • provide a copy of your proposed BEA identification sign, which must be displayed on all vehicles used to provide ride-booking services (excluding taxis and limousines).

Ongoing eligibility requirements

All authorised booking entities are required to keep and report regular data to the Department of Transport and Main Roads.

There are two types of requirements for authorised booking entities:

  • data that must be kept for two years
  • data that must be reported regularly to the Department.

See here for more information on keeping and reporting data.

Duration

1 year

Fees

Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

You can find the current fees here.

Other resources

Approval time

Renewal applications can take at least 20 business days to be processed

Administering agency

Department of Transport and Main Roads

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.