Code of conduct for inbound tour operators - Queensland


You will need to comply with a code of conduct if you operate as an inbound tour operator in Queensland and you sell travel packages that include at least two of the following tourism related services:

  • accommodation (with or without food)
  • guiding services
  • food (other than that included with accommodation)
  • tourism activities
  • translation and interpretation
  • transport (including arrival and departure from Queensland)
  • shopping visits or introductions to retailers
  • entry to tourist attractions
  • any other related activities, good or services

The code sets out the minimum standards of inbound tour operators, including how to operate in a fair, honest and professional way.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Administering agency

Department of Justice and Attorney-General

Office of Fair Trading

Industry Licensing Unit

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Industry Licensing Unit

Office of Fair Trading

Department of Justice and Attorney-General

Mailing address: GPO Box 3111
Brisbane, Queensland 4001
Phone: 13 74 68
Fax: 07 3738 8784