Inbound tour operator registration - Queensland


You will require this registration if you intend to conduct business in Queensland as an inbound tour operator. This includes selling to:

  • wholesalers
  • retailers
  • corporate buyers from overseas.

You will be considered to work as an inbound tour operator if at least 20% of the travel packages you sold in the last 12 months were inbound tours. Individuals or corporations commencing business as inbound tour operators must register prior to commencing business and your registration must remain current.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


You do not need to register if you:

  • operate on a not-for-profit basis
  • apply your profits to a community purpose, such as a charity
  • sold less than 20% of your total travel packages over the last 12 months to inbound tourists
  • work directly as a tour guide.

Even if you do not need to register, you must still comply with all travel service laws.

Eligibility requirements

To be eligible to register, you must:

  • be at least 18 years of age
  • be a suitable person
  • pass the required training course.


1 or 3 years


Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

You can find the current fees here.

Application process


Submit an "Inbound Tour Operators Form 1".

When you apply, you pay an application fee and a registration issue fee. If you withdraw your application, or are considered to have withdrawn your application by failing to supply additional requested information or documentation within a given time period, you will only have your registration issue fee refunded.

If conditions are made, you will be informed within 2 weeks of the decision. If there are changes to be made to your conditions of registration, you may be required to produce your registration certificate for amendment within a given timeframe of at least 14 days.

If your application is not approved, you will be notified in writing within 2 weeks of the decision being made and have your registration issue fee only refunded (not your application fee).

If you disagree with the decision, you may apply to the Queensland Civil and Administrative Tribunal for a review.

Approval time

4 - 6 weeks


You cannot transfer this registration.

Administering agency

Department of Justice and Attorney-General

Office of Fair Trading

Industry Licensing Unit

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Industry Licensing Unit

Office of Fair Trading

Department of Justice and Attorney-General

Mailing address: GPO Box 3111
Brisbane, Queensland 4001
Phone: 13 74 68
Fax: 07 3738 8784