Inbound tour operator registration - Queensland


You will need this registration if you intend to conduct business in Queensland as an inbound tour operator. This includes selling to:

  • wholesalers
  • retailers
  • corporate buyers from overseas.

You will be considered to work as an inbound tour operator if at least 20% of the travel packages you sold in the last 12 months were inbound tours. Individuals or corporations must register before commencing business as an inbound tour operator and your registration must remain current.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


You do not need to register if you:

  • operate on a not-for-profit basis
  • apply your profits to a community purpose, such as a charity
  • work directly as a tour guide
  • have sold less than 20% of your total travel packages over the last 12 months to inbound tourists.

Even if you do not need to register, you must still comply with all travel service laws.

Eligibility requirements

To be eligible to register, you must:

  • be at least 18 years of age
  • be a suitable person
  • pass the required training course.


1 or 3 years


Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

You can find the current fees here.

Application process


If you withdraw your application, or are considered to have withdrawn your application by failing to supply requested information or documentation within a given time period, you will only have your registration issue fee refunded.

Approval time

Up to 6 weeks


You cannot transfer this registration.

Appeal process


If you disagree with the decision, you may apply to the Queensland Civil and Administrative Tribunal for a review.

Administering agency

Department of Justice and Attorney-General

Office of Fair Trading

Industry Licensing Unit

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.