You must be registered to conduct business in Queensland if you are an inbound tour operator or carrying on inbound tour activities which includes the sale of travel packages for people travelling in Queensland to overseas wholesalers, retailers, or corporate buyers for an inclusive price and your overseas sales account is more than 20 per cent of the total number of travel packages sold in the last 12 months.
Individuals or corporations commencing business as inbound tour operators must register prior to commencing business and your registration must remain current.
It is important that you include the name(s) of 'associated persons' (i.e. people who would be or are in effective control of the business, but are not the applicant for registration), on the application or renewal application.
If you provide services to tourists on a not for profit basis or apply any net proceeds gained solely for a community purpose (e.g. charity), you do not need to be registered.
If you are a tour guide, who for reward personally supplies guiding services to tourists travelling with tours in Queensland, which also includes if you do work experience as a tour guide, you do not need to be registered, but must still comply with those parts of the Act that apply to them, such as the ban on unconscionable conduct.
The reward may include payment, accommodation, flights or food.
Guiding services include accompanying tourists, doing something else for them (such as translating), giving tourists information or advice, or coordinating or leading their activities.
Tour guides who work overseas and travel with tours in Queensland, and tour guides who offer services as part of formal or informal work experience, must still comply with the guidelines of the Tourism Services Act 2003.