If you operate a public passenger service in Queensland, you must hold
operator accreditation, unless the service you provide is exempt.
accreditation is a requirement under the Transport Operations (Passenger
Transport) Act 1994 that operators must attain and maintain in order to
provide public passenger services in Queensland.
The purpose of operator accreditation is to encourage high quality
operation of public passenger services by raising standards and awareness of
operators in the areas of safety, service delivery and business acumen,
ensuring that public passenger service operators are held accountable for
complying with appropriate standards.
There are different categories of operator accreditation for the
different kinds of public passenger services. An operator must hold the
appropriate category of operator accreditation for the kind of public passenger
service being provided.
of Operator Accreditation
Services, which includes:
- Urban scheduled services
- Minor scheduled services
- Long distance scheduled
- School Scheduled Services (Prescribed,
unfunded/non-declared and unfunded/declared services)
- Ride-booking services (commonly known as ride-sharing)
- charter bus services
- tourist services (general and
- accommodation transfer services
- tourist transfer services
- unscheduled long distance
- scheduled passenger services
other than a general route service or school scheduled service
- a public passenger service not
falling under any other category of operator accreditation.
For information in relation
to the requirements for the above categories please refer to the information bulletins available on the
Department of Transport and Main Roads website.