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Queensland funeral industry code of conduct - Queensland


You may choose to comply with this code if you provide funeral services.

This code is a voluntary set of standards that, if adopted, demonstrates to customers that you are committed to best practice. It is recommended that your business adopts rules for:

  • behaving in a professional manner
  • training staff members
  • giving information to clients and prospective clients
  • handling and storing bodies
  • making financial transactions
  • resolving any complaints from clients.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Administering agency

Department of Justice and Attorney-General

Office of Fair Trading

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.