To apply for registration, complete an Application for registration of a residential service (Form 1) and include these attachments:
- a building compliance notice (under the Queensland Development Code - MP 5.7) issued within the last 12 months by your local council. Please note that obtaining a building compliance notice from the local council can take up to 6 months so please organise it as soon as possible.
a fire safety management plan for the premises.
A certified copy of proof of identification (one of the following is sufficient): a driver licence, birth certificate or extract,or passport, for each provider and associate involved in the residential service
attach any other documents requested
- registration fee of $321.10
criminal history check fee of $39.60 for each service provider and associate
You must lodge the application by mail with Regulatory Services.
If your application is approved, your service's name, service provider and associates names, maximum number of residents permitted to occupy the registered premises and contact details go on the public register that the public can search to confirm your registration. You will receive a certificate of registration and an accreditation application kit. You must apply for accreditation within three months.
If we do not approve your application, we will notify you in writing, and include the reasons for the decision and advice about how to appeal. If your application is not approved you will not be permitted to operate a residential service..
Applying for accreditation
Once you have registered your residential service, you need to apply for accreditation within 3 months of the registration date. You will be sent an accreditation application kit, which includes a self-assessment checklist and a list of documents required to be lodged. To apply for accreditation, you will need to:
enclose the application fee of $32.10 per resident being accommodated at the time of application
You must lodge the application by mail to Regulatory Services.
The department will:
- assess your application to ensure it is completed with the relevant documents attached
- coordinate and conduct an accreditation site audit
- make accreditation decisions based on the findings of the site audit and evidence provided to meet each accreditation standard
- make the decision to grant accreditation, for a period up to 3 years
- impose conditions if appropriate or refuse to accredit the service of level of service
If your application for accreditation is successful
If your accreditation is granted, you will receive an accreditation certificate that must be placed in an area where residents can see it.
If your application for accreditation is not successful
If your accreditation is refused, you will receive a notice explaining why your application was not successful.
If you disagree with the accreditation decisions, you have 28 days to apply to Regulatory Services for a review of the decision.
Your decision notice outlines how to apply for a review. This includes completing the Application for review of decision (Form 5).
If you disagree with the review decision, you can apply for a hearing with the Queensland Civil and Administrative Tribunal.
If you do not apply for accreditation in time or fail accreditation, then your residential service will be automatically de-registered and must stop operating as a residential service.
It is important to note that is the Level 2 or Level 3 component of your accreditation is refused then you can no longer provide that service. You can continue to operate at a lower level, except if it is an aged rental residential service.
If accreditation of a Level 1 service is refused, registration is automatically cancelled and you cannot operate a residential service.
You must lodge an application to renew your accreditation before the accreditation period expires, but not more than 3 months before the expiry date.
You can apply to extend your accreditation as long as this occurs before the expiry date. Your registration will be automatically cancelled if you do not apply for renewal of your accreditation before the accreditation period expires. If your residential service meets all the standards, renewal of your application can be granted for up to 3 years. If your residential service does not meet all the standards, renewal of accreditation can be granted for a period ranging from 6 months to 2.5 years, but with conditions. To renew your accreditation you must:
- complete and sign the Residential services (Form 3) - Application for renewal of accreditation of residential services
- pay a fee for accreditation of $32.10 per resident being accommodated at the time the application is made
- provide a certified copy of proof of identification (i.e. a driver licence, birth certificate or extract, or passport) for each service provider and associate involved in the operation of the residential service
- pay a fee ($39.60) for a criminal history check for each service provider and associate involved in the operation of the residential service
- provide a Building Compliance Notice for Queensland Development Code that meets the requirements of the MP 5.7 - Residential Services Building Standard and that has been issues within the last 12 months by local council
- provide an up-to-date copy of your Fire Management Plan, including evacuation drill records and maintenance of fire safety equipment records
- provide documentation that reflects any amended or new processes since the last accreditation.