You must be registered to provide a residential service. A residential service is accommodation for four or more people who live in one or more rooms and individually pay rent. Each resident has the right to occupy one or more rooms, but not the whole premises.
Examples of residential services include:
- privately owned and operated boarding house
- supported accommodation hostel
- aged rental accommodation.
Accommodation services which are not considered residential services include accommodation specifically for tourists, travellers, students or employees.
You must apply for accreditation within three months of receiving your registration. Accreditation is a detailed assessment of how well your registered residential service meets the accreditation standards.
You can apply for three levels of accreditation:
- Level 1 Accommodation service
- Level 2 Food service
- Level 3 Personal care service.
All providers must apply for Level 1 accreditation. However, you may also apply for additional levels if those services apply to your business. To obtain accreditation, you must show that your residential service meets the minimum standards for each accreditation level.