Subagent registration - Queensland


You will need this registration if you intend to work as a subagent for a debt collection field agent. The registration lets you perform tasks on behalf of your employer.

Once you register, you will be able to act on behalf of a licensed field agent to:

  • find and recover goods (repossession)
  • collect debts face to face
  • serve documents (process serving).

You must not operate a trust account.

Alternatively, you can work as a collection agent without a licence if you only:

  • collect debts (and do not repossess goods or do process serving)
  • contact debtors over the phone or in writing
  • perform evictions or vacant repossessions of real property.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this registration, you must:

  • be at least 18 years of age
  • be a suitable person.

There are no educational requirements for applicants for a subagent registration.

A criminal history check must be done for each person whose date and place of birth are stated on the application form.


1 or 3 years


Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

You can find the current fees here.

Application process


Your application must be accompanied by:

  • an application fee
  • a licence issue fee
  • a criminal history check fee
  • a certified copy of your birth certificate, birth certificate extract, passport, Australian citizenship certificate or driver licence. Proof of identity can be certified by a justice of the peace, commissioner for declarations, barrister, solicitor or notary public (Note that none of the above are required to be provided for a renewal, provided that the name the licence was issued in has not changed or is otherwise requested).
  • two recent colour photographs of you, which must be at least 35mm x 45mm and not more than 40mm x 50mm, and certified by a person who is at least 18 years of age, has known you for more than 12 months immediately before the application and is not related to you by birth or marriage.

Approval time

Processing time is between 4 and 6 weeks

Administering agency

Department of Justice and Attorney-General

Office of Fair Trading

Industry Licensing Unit

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.