business.gov.au

Subagent registration - Queensland

Description

You will need this registration if you intend to work as a subagent for a debt collection field agent. The registration lets you perform tasks on behalf of your employer.

Once you register, you will be able to act on behalf of a licensed field agent to:

  • find and recover goods (repossession)
  • collect debts face to face
  • serve documents (process serving).

Alternatively, you can work as a collection agent without a licence if you only:

  • collect debts (and do not repossess goods or do process serving)
  • contact debtors over the phone or in writing
  • perform evictions or vacant repossessions of real property.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this registration, you must:

  • be at least 18 years of age
  • be a suitable person.

There are no training requirements for subagent registration. A criminal history check must be done for each person whose date and place of birth are stated on the application form.

Duration

1 or 3 years

Fees

Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

You can find the current fees here.

Application process

Apply

When you lodge the form, you will need to:

  • pay the relevant fees (including a mandatory criminal history fee per person)
  • attach a formal identification document
  • attach 2 passport size photos of yourself.

Your formal identification document must be an original or certified copy of 1 of the following 4 documents:

  • birth certificate or extract
  • driver licence
  • passport
  • citizenship certificate.

The passport sized photographs of yourself must be certified by a person who:

  • is 18 or older
  • has known you for at least 12 months
  • is not your spouse or de facto partner
  • is not any other family member (by blood or marriage).

Approval time

Processing time is between 4 and 6 weeks

Administering agency

Department of Justice and Attorney-General

Office of Fair Trading

Industry Licensing Unit

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.