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Water meter approval - Queensland Urban Utilities - Queensland

Description

You will need this approval to install, alter, disconnect or remove a water meter. Water meters can be connected to residential and commercial properties.

A water meter is a device that records the amount of water being used on your property. Your meter will usually be located near the front boundary of your property inside a meter box.

Queensland Urban Utilities is responsible for water management within the following councils:

  • Brisbane City Council
  • Ipswich City Council
  • Lockyer Valley Regional Council
  • Scenic Rim Regional Council
  • Somerset Regional Council.

If you reside in one of these council areas, you will need to apply for this approval through Queensland Urban Utilities.

Water meters must be installed by a licensed plumber.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

You may be required to ensure that all lot numbers and boundary pegs are clearly visible on the property before the water meters are installed. In some cases, you may also be required to install a conduit by under-road boring.

You may also be required to get your property surveyed prior to submitting your application.

Fees

Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

Please contact Urban Utilities for information on fees to be submitted.

Other resources

Task Business Structure Resources
Comply All Check for completeness guideline: water approval application (Opens in new window)

Application process

Apply

If you are applying for a commercial water meter connection, you may be required to provide hydraulic plans with your application.

For commercial properties intending to connect a water meter, you may need to supply the relevant Operational Works (OPW) or Reconfigure a Lot (RAL) approvals.

Step 1: Identify the right application for your needs

There are three different applications:

  • Works request: For works involving small modifications to infrastructure in order to accommodate a new driveway, retaining wall, landscaping or fence within your property
  • Standard connections: For works involving building a new dwelling, subdividing one lot into two or three lots, merging up to three residential lots, building up to six dwellings on a single lot or building a self-contained dwelling on a lot
  • Non-standard connection: For works more complex in nature which do not fit into either of the above categories
Step 2: Make sure you have all your information ready

Before submitting your Water Approval application, you will need to have the following information ready:

  • Development intention or council Development Approval - the details of the development you are proposing within your lot is important to our assessment.
  • Type of connection - property service connection or network connection.
  • Property Owner/s Consent form - if you are not the land owner.
  • Property Information form - used to detail property information and calculate infrastructure charges.
  • Preliminary design - required to indicate the water supply and wastewater servicing strategy for the proposed development. You may choose to engage an engineer to complete preliminary designs.
Step 3: Submit and pay any associated application fee.

Administering agency

Queensland Urban Utilities

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.