Workers' Compensation and Rehabilitation Act 2003 - Queensland


The Workers Compensation and Rehabilitation Act 2003 (the Act) establishes a workers' compensation scheme for Queensland:

  • providing benefits for workers who sustain injury in their employment, for dependents if a worker's injury results in the workers death, for persons other than workers, and for other benefits
  • encouraging improved health and safety performance by employers.

It is intended that the scheme should maintain a balance between providing fair and appropriate benefits for injured workers or dependents and persons other than workers; and ensuring reasonable premium levels for employers.

Service type

Regulatory Obligation

An obligation defined in law. A business must comply with relevant services.

Lodgement process


WorkCover Queensland is committed to ensuring all Queensland employers are paying a fair premium. We conduct regular audits of existing policy holders and potential uninsured employers across Queensland. These audits help maintain a fair scheme.

Similarly, under the workers' compensation legislation, anyone who provides information to WorkCover Queensland including workers, employers, witnesses and providers has an obligation to ensure that information is correct and not misleading. It is an offence under workers' compensation legislation to provide information that is not true and correct, or is misleading.

Appeal process


If a worker or employer doesn't agree with a decision made by WorkCover Queensland regarding a statutory claim, insurance policy, or other matter, they can apply for a review through the Workers' Compensation Regulator. People wanting to have a WorkCover Queensland decision reviewed by the Workers' Compensation Regulator need to complete and return a Workers' Compensation Regulator 'Application for Review' form within three months of receiving written notice about the decision.

Administering agency

WorkCover Queensland

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

WorkCover Queensland

Mailing address: GPO Box 2459
Queensland 4001
Phone: 1300 362 128
Fax: 1300 651 387
Website: WorkCover Queensland (Opens in new window)