Working with adults with disability card (yellow card) - Queensland


You will be required to hold a yellow card if you intend to work with adults who have a disability. Holding a yellow card states that you have undergone criminal history screening.

A yellow card is mandatory for an engaged person at a funded non-government disability service provider or a National Disability Insurance Scheme (NDIS) service provider. An engaged person includes:

  • employees
  • volunteers
  • students
  • contractors
  • executive officers, members of a board, management committee or other governing body.

It is the obligation of the service provider to ensure that all engaged persons hold a yellow card.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


A yellow card is not required by:

  • a person who is only providing disability services to children
  • registered health practitioners
  • consumers
  • tradespeople who are not employees
  • relatives of a consumer providing volunteer care for their relative.

Eligibility requirements

If you hold a blue card, you can apply for an exemption from holding a yellow card.


3 years


Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $95.95

Yellow card

Renew Renewal All $14.50 Reissue of yellow card

Approval time

Applications may take up to 28 business days to finalise


A yellow care cannot be transferred to another person.

Administering agency

Department of Communities, Disability Services and Seniors

Criminal History Screening Unit

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Criminal History Screening Unit

Department of Communities, Disability Services and Seniors

Operating address: Level 6
111 George Street
Brisbane City, Queensland 4000
Mailing address: PO BOX 10179
Brisbane, Queensland 4001
Phone: 1800 183 690
Fax: 07 3405 6422