Approved manager (liquor) - Queensland


Under the Liquor Act 1992, certain liquor licences require an individual licensee or an approved manager to be on site or reasonably available during ordinary trading hours and extended trading hours between 7am and 10am.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


For exemptions from having to employ an approved manager, refer to Guideline 43: approved managers.

Generally speaking, however, without an approved licensee or manager, or other person approved during a leave of absence, The Office of Liquor and Gaming Regulation (OLGR) may order the premises to close immediately and to remain closed until such time as the licensee returns, or a maximum fine of $11,000 may be imposed.

Eligibility requirements

Must Have

To be eligible as an approved manager, applicants:


This approval remains in effect for 5 years.

Note: Approved managers are issued a photo identification card.


Common Fees details for this service in table format.

Type Amount Description
Application $531.10

Application for approval as an approved manager (approval for 5 years).

Miscellaneous -

All fees are indexed annually. Annual fees are payable by 31 July each year.

The OLGR credit card payment authority form can be used for credit card payments of all OLGR fees.

OLGR will not accept credit card details by fax or email, including PDF attachments. If an email is received with credit card details, it will be deleted immediately and your form will not be processed. This is in accordance with the Payment Card Industry Data Security Standard.

Renewal $531.10

Application for renewal of an approved manager

Application process

There are 2 different ways to apply to the Office of Liquor and Gaming Regulation (OLGR) to become an approved manager:

1.    Complete the online form.  
2.    Complete Form 82: Application for liquor and gaming individual employees.

Note: The online form gives you 24 hour access to upload the required documentation and pay the prescribed fee. Otherwise you can complete Form 82 and mail it to OLGR.


Licensees can change their approved manager at any time, as long as there is always an approved manager on site or reasonably available during ordinary trading hours and on site during any period of approved extended trading hours after 12 midnight. You are not required to notify OLGR of the change.

Transfer process

This approval cannot be transferred.

Additional information

Liquor guidelines

A range of liquor guidelines have been developed to help new licensees with the application process and their compliance obligations, including:

Administering agency

Department of Justice and Attorney-General

Office of Liquor and Gaming Regulation

Licensing Division

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Licensing Division

Office of Liquor and Gaming Regulation

Department of Justice and Attorney-General

Operating address: 63 George Street
Brisbane City, Queensland 4000
Mailing address: LOCKED BAG 180
City East, Queensland 4002
Phone: 13 QGOV (13 74 68)
Fax: 07 3738 8531