Keno employee licence - Queensland


A Keno employee is a key employee of the organisation licensed to conduct Keno throughout Queensland who does any of the following:

  • occupies or acts in a managerial position or carries out managerial functions in relation to the primary licensee's operations
  • is able to affect or significantly influence the operation conducted under the primary licence
  • for a Keno employee or a Keno operator, occupies or acts in a position designated in the lottery operator's control system as a key position.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


Licensed venue employees who sell Keno products are not required to hold a Keno employee licence.

Eligibility requirements

Must have

If you are applying for a Keno employee licence, you must:

  • be 18 years and over to apply for this licence
  • Supply a letter of intent of employment from the authority operator addressed to the Executive Director, Office of Liquor and gaming (OLGR), stating they intend to employ you as a Keno employee or that you are to carry out the duties of a Keno employee
  • agree to have your fingerprints taken. You will be contacted by OLGR during the application process to arrange a suitable time and place.


A Keno employee licence is valid for an indefinite period from the date of issue; however, it expires one year after notification of cessation of employment.


Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $556.60

Application for Keno employee licence

Application process


You must submit the following to the OLGR:



The online form gives you 24 hour access to upload the required documentation and pay the prescribed fees. Otherwise you can complete form 82 and mail it to OLGR.

You must provide two (2) identical colour passport-size phots of yourself with your completed application which meet the following requirements:

  • Photos must not be more than six (6) months old.

  • Photos must be against a plain light coloured background (e.g. cream, pale blue or white).
  • Photos must be approximately 35 mm wide x 45 mm high (passport size).
  • Photos must display a full view of head and shoulders without any head-covering. If you wear a head-covering for religious reasons we will accept a photo of you wearing it; however, your facial features must be clearly shown.
  • If you normally wear glasses, you should do so in the photo; however, tinted glasses are not acceptable.
  • Letter of intent of employment

Photos can be submitted by email, but if you are sending your photos by post you cannot send scanned copies.


This licence cannot be transferred.

Administering agency

Department of Justice and Attorney-General

Office of Liquor and Gaming Regulation

Licensing Division

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Licensing Division

Office of Liquor and Gaming Regulation

Department of Justice and Attorney-General

Operating address: 63 George Street
Brisbane City, Queensland 4000
Mailing address: LOCKED BAG 180
City East, Queensland 4002
Phone: 13 QGOV (13 74 68)
Fax: 07 3738 8531