Key monitoring employee - gaming machines - Queensland


A key monitoring employee is an individual employed by a licensed monitoring operator (LMO) who does any of the following:

  • occupies or acts in a managerial position or carries out managerial functions in relation to the monitoring operations
  • is able to affect or significantly influence the operations
  • occupies or acts in a position designated in the operator's control system as a key position.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

If you are applying for a key monitoring employee licence you must:

  • be 18 years or older
  • supply a letter of intent of employment from the licensed monitoring operator (LMO) addressed to the Executive Director, Office of Liquor and Gaming Regulation (OLGR) stating they intend to employ you as a key person or that you are to carry out the duties of a key person.


Five years


Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $600.10

Fees for 2023-24

Renew Renewal All $296.50

Fees for 2023-24

Application process


If you are a new key monitoring employee, you must submit the following to the OLGR:



You must provide two (2) identical colour passport sized photos of yourself with your completed application that meet the following requirements:

  • Photos must not be more than six (6) months old.
  • Photos must be against a plain light coloured background (e.g. cream, pale blue or white).
  • Photos must be approximately 35mm wide x 45mm high (passport size).
  • Photos must display a full view of head and shoulders without any head-covering. If you wear a head-covering for religious reasons we will accept a photo of you wearing it; however, your facial features must be clearly shown.
  • If you normally wear glasses, you should do so in the photo; however, tinted glasses are not acceptable.

Photos can be submitted by email, but if you are sending you photo by post you cannot send scanned copies.

  • Letter of intent of employment

Apply online

You can apply online using the application for liquor and gaming individual licences.

Sending documents by email

If you are unable to apply on-line, you must email all supporting documentation to:

The Executive Director
Office of Liquor and Gaming Regulation


If you are renewing as a key monitoring employee you need to submit photos as outlined above.

Administering agency

Department of Justice and Attorney-General

Office of Liquor and Gaming Regulation

Licensing Division

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.