You must hold an accreditation to operate a passenger transport booking service. There are two types of booking service accreditation you can apply for:
- centralised booking service for metropolitan or country services
- transport booking services for rideshare and chauffeured vehicles.
A centralised booking service is where:
- bookings for passenger services are accepted from members of the public
- the bookings are assigned to drivers
- the number of passenger vehicles included in the booking service is not less than two.