Centralised Booking Services Accreditation - South Australia


Any person who operates a centralised booking service must hold an accreditation under the Passenger Transport Act.

A centralised booking service is where bookings for taxi services in the metropolitan area are accepted from members of the public and the bookings are assigned to drivers. The number of taxis participating in the service is to be not less than two.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

The primary purpose of accreditation is to ensure that the relevant person or persons (including in the case of a company, each of the directors and certain other interested persons), are of good repute and are fit and proper people to be responsible for the operation of a centralised booking service and that the service complies with the prescribed standards.


5 years.


2019-2020 fees:
$967 per annum

Act(s) name

Passenger Transport Act 1994 South Australia

Regulation(s) name

Passenger Transport Regulations 2009 South Australia

Additional information

A Centralised Booking Service Operator Accreditation Kit is available from the Accreditation and Licensing Centre DPTI and includes information regarding required service standards

Administering agency

Department of Planning, Transport and Infrastructure

Accreditation and Licensing Centre

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Accreditation Officer

Operating address: Accreditation and Licensing Centre
71 Richmond Road
Mile End SA 5033
Mailing address: Accreditation and Licensing Centre
PO Box 9
Marleston SA 5033
Phone: 0871098117
Email: dpti.alcenquiries@sa.gov.au
Website: https://www.sa.gov.au (Opens in new window)