You will need to comply with this code if you intend to retail water services as a minor or intermediate retailer. Water services include the collection, storage, production, treatment, conveyance, reticulation or supply of water.
The code outlines the obligations for minor and intermediate water retailers, which include:
- customer sale contracts
- consumer information obligations
- retailer supply obligations
- customer service obligations
- restriction of water supply
- disconnections
- restoration of supply.
