Tasmanian Gas Bulk Customer Transfer Code - Tasmania


You will need to comply with this code if your business is involved in the gas supply industry and you intend to undertake a bulk customer transfer process which may apply under certain circumstances where there is a change in retailer of bulk gas sales.

The following principles underpin this Code, as they are essential to ensure efficient customer transfer and information exchange in the context of the bulk customer transfer process:

  • transaction costs are to be kept to a minimum
  • commercially sensitive information is to be kept confidential
  • a streamlined bulk customer transfer process is essential to achieve low cost and efficiency
  • all persons involved in the bulk customer transfer process must co-operate to ensure that information is processed in a complete, accurate and timely manner.

Please consult the Contact Officer for more information and to ascertain the level of compliance that may be required.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Administering agency

Office of the Tasmanian Economic Regulator

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Gas and Electricity

Office of the Tasmanian Economic Regulator

Operating address: Level 3
21 Murray Street
Hobart, Tasmania 7000
Mailing address: GPO BOX 770
Hobart, Tasmania 7001
Phone: 03 6166 4297
Email: office@economicregulator.tas.gov.au
Website: Office of the Tasmanian Economic Regulator (Opens in new window)