Accreditation as a Taxi-Cab Operator - Victoria

Description

You will require this accreditation if you intend to operate as a taxi-cab operator. An operator, also known as a permit holder, is a person or corporation that operates one or more licensed taxi-cabs. Some operators own the licence, while others have been assigned the rights by the licence holder.

Taxi-cab operators are a part of a taxi-cab network if they are affiliated with a service that receives and dispatches bookings. A taxi-cab operator is not a part of a taxi-cab network if they receive the bookings directly.

Please consult the responsible agency for more information and to ascertain the level of compliance (if any) that may be required.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this accreditation you must:

  • be an individual, partnership, company, co-operative, an incorporated association or a body corporate
  • submit the required form
  • submit an informed consent form
  • provide appropriate levels of identification
  • provide any other information required by the agency
  • pay any required fees.

Unincorporated bodies or associations will not be granted this accreditation.

Please consult the responsible agency for more information regarding eligibility requirements.

Ongoing eligibility requirements

Accredited operators are subject to a number of ongoing requirements, including the following:

  • keep accurate records as required by the regulations
  • cooperate with the agency's investigation and audit activities
  • have the financial capacity to meet all costs and financial obligations
  • ensure your drivers have sufficient good health and fitness
  • ensure any drivers operating wheelchair accessible taxi cabs have completed the training required by the agency
  • provide drivers with training required by the agency
  • ensure your vehicles are clean and in fit and serviceable condition
  • follow a complaints handling process that complies with the regulations.

Please consult the responsible agency for more information regarding eligibility requirements.

Duration

An accreditation remains in force until it is cancelled or surrendered.

Fees

Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

Please consult the responsible agency for information on fees to be submitted with your application.

Forms

Task Business Structure Resources
Apply All Application for Accreditation as a Taxi-Cab Operator - Please contact the responsible agency for application forms and registration details.
Apply All Partnership Statutory Declaration - Please contact the responsible agency for application forms and registration details.
Apply All Informed Consent Form - PDF (Opens in new window)

Other resources

Task Business Structure Resources
Apply All Proof of Identity for Lodging an Application for Commercial Passenger Vehicle Licences and Taxi-Cab Industry Accreditation - Please contact the responsible agency for application forms and registration details.

Act(s) name

Transport (Compliance and Miscellaneous) Act 1983 Victoria

Regulation(s) name

Transport (Taxi-Cab Industry Accreditation) (Taxi-Cab Industry Accreditation and Other Matters) Regulations 2017 Victoria

Lodgement process

Apply

Please lodge your application and all accompanying documentation directly with the Agency.

Approval time

An approval decision must be made within 30 days of receiving the application.

Administering agency

Department of Transport

Commercial Passenger Vehicles Victoria

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Accrediation

Commercial Passenger Vehicles Victoria

Department of Transport

Operating address: Lower ground floor 1
1 Spring Street
Melbourne, Victoria 3000
Operating address: Quality Assurance Centre
10 Mareno Road
Tullamarine, Victoria 3043
Toll Free: 1800 638 802
Email: driveraccreditation@cpv.vic.gov.au