Booking Service Provider - Victoria

Description

You will require this registration if you intend to provide or advertise booking services for commercial passenger vehicles (CPV).

A booking service provider (BSP) is a person or business who:

  • receives requests for commercial passenger vehicle trips and arranges for CPV drivers to provide services
  • owns, operates or controls a system that helps CPV drivers to accept trips.

A BSP can receive, arrange or facilitate requests on the phone, via an app, a website, social media, or any other way. The system you use may be electronic and automate parts of this process.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

Use the contact details for information about eligibility requirements.

Fees

Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $46.80

Application for BSP registration.

Apply Application All $46.80

Criminal records check for each additional person on application. Fees for 2026-27

Forms

Other resources

Act(s) name

Commercial Passenger Vehicle Industry Act 2017 Victoria

Transport (Compliance and Miscellaneous) Act 1983 Victoria

Regulation(s) name

Commercial Passenger Vehicle Industry Regulations 2018 Victoria

Approval time

90 days

Administering agency

Department of Transport and Planning

Safe Transport Victoria

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.