Bus Operator Accreditation - Victoria


You will require this accreditation if you intend to operate a commercial or local bus service. A commercial bus service is one that operates a bus built with seating positions for thirteen or more adults and provides one of the following services:

  • route bus service
  • demand responsive bus service
  • tour and charter bus service
  • courtesy bus service (other than a non-commercial courtesy bus service)
  • local bus service.

A local bus service is operated for the general public. A local bus service is not operated for hire or reward.

Please consult the responsible agency for more information and to ascertain the level of compliance (if any) that may be required.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


You may apply for an exemption from a number of services with the appropriate application form. An exemption will be considered when you can show the regulatory burden you face is excessive or unreasonable.

Eligibility requirements

To be eligible for this accreditation, you must:

  • ensure that your application has evidence of you being a natural person, partnership and all the names of the partners at the time of the application
  • ensure that if you are a unincorporated body or association, that the certificate of business name or other document creating or evidencing the existence of the applicant is present and that all the names of the committee of management is included
  • ensure that your application has copies of current certificates of road worthiness for each bus to be used in service
  • provide any previous licence, registration or accreditation previously held
  • provide a copy of a management information system
  • provide a copy of a maintenance management system
  • provide evidence of a successfully completed, approved training course
  • provide evidence of whether you are subject to be compliant with reporting obligations within the Working with Children Act.

Ongoing eligibility requirements

Bus operators may have to conform to range of different standards. For example:

  • operator of a school bus must ensure that the bus is fitted with complying lights and signs and that the lights or hazard warning device operate when the bus is stationary on the highway when picking up school children
  • operators of bus services must ensure that each bus has operational fire extinguishers
  • operators of a bus service must ensure that signs required by the Safety Director are displayed in each bus
  • operators of a bus must ensure the number plates are displayed.


Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $601.20

Fees for 2021-22.

Apply Licence All -

The annual accreditation fee is calculated based on the number of buses to be operated. Please consult the responsible agency for more information.

Act(s) name

Bus Safety Act 2009 Victoria

Regulation(s) name

Bus Safety Regulations 2020 Victoria

Administering agency

Department of Transport

Transport Safety Victoria

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Bus Safety

Transport Safety Victoria

Department of Transport

Operating address: 121 Exhibition Street
Melbourne, Victoria 3001
Phone: 1800 223 022
Email: information@transportsafety.vic.gov.au
Contact us website: Contact us (Opens in new window)