Operate as a Debt Collector - Victoria


You will only require this permission if you intend to operate as a debt collector, and you fall into a category of prohibited person or corporation.

A debt collector is any person or corporation that engages in debt collection for remuneration or reward. This includes either collecting or requesting payment of debt, or repossessing goods or property other than real estate.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.


Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

No fees are required. Fees for 2021-22

Act(s) name

Australian Consumer Law and Fair Trading Act 2012 Victoria

Disqualified persons or entities

Persons are prohibited to operate as a debt collector if they:

  • are under 18 years of age
  • are insolvent
  • have held a private security licence that has been cancelled or suspended in the previous five years
  • have been found guilty or convicted of an offence involving fraud, dishonesty, drug trafficking or violence punishable by imprisonment of three months or more in the previous five years
  • have been found to have been involved in use of physical force, undue harassment or coercion in the previous five years.

Corporations are prohibited if they:

  • are an externally administered body corporate
  • have at least one director who is a prohibited person
  • are managed or effectively controlled by a prohibited person
  • have in the previous five years been found guilty or convicted of prohibited debt collection practices.

Administering agency

Business Licensing Authority

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:


Business Licensing Authority

Operating address: 113 Exhibition Street
Melbourne, Victoria 3000
Mailing address: GPO BOX 322B
Melbourne, Victoria 3001
Phone: 1300 135 452
Phone: 03 8684 0741
Fax: 03 8684 0600
Contact us website: Business Licensing Authority Enquiry (Opens in new window)
Website: Business Licensing Authority (Opens in new window)