Registration of Rental Housing Agencies - Victoria


Rental housing agencies are not-for-profit organisations that provides affordable housing for low-income people. There are two categories of registration:

  • Housing association
  • Housing provider.

Housing associations must be companies limited by shares or guarantee, while housing providers can be companies, incorporated associations or co-operatives. Only registered agencies may manage properties on behalf of the Director of Housing or other government agencies. Registered agencies may also be able to access government funding to develop affordable housing.

The agency will consider the registration criteria when determining which category is more appropriate for your rental housing agency.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this registration, an agency must:

  • be a not-for-profit organisation
  • be a company limited by shares or by guarantee, a co-operative or an incorporated association
  • be established to provide affordable rental housing to people on low incomes.

To satisfy the registration criteria, agencies are assessed against gazetted Performance Standards, and must demonstrate skills, expertise and resources to manage a viable social housing business.

Please consult the responsible agency for more information regarding eligibility requirements.

Ongoing eligibility requirements

Once registered, agencies must comply with a range of requirements via regular reporting and engagement including:

  • compliance with all applicable performance standards
  • establishing a complaints procedure that complies with the requirements of the Housing Act
  • notifying the Agency 28 days before making any changes to its constitution or rules
  • fulfilling reporting requirements, including providing an annual report to the Agency detailing compliance with the performance standards and containing financial statements.


As specified


Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

Please consult the responsible agency for information on any fees to be submitted with your application.


Task Business Structure Resources
Apply All Pre Registration Form (Opens in new window)

Act(s) name

Housing Act 1983 Victoria

Application process


Your application may be lodged during set registration rounds.

Administering agency

Department of Treasury and Finance

Registrar of Housing Agencies

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Manager Registrations

Registrar of Housing Agencies

Department of Treasury and Finance

Mailing address: GPO BOX 4379
Melbourne, Victoria 3001
Mailing address: Level 5
1 Treasury Place
East Melbourne, Victoria 3002
Phone: 03 9651 1402
Website: Registrar of Housing Agencies (Opens in new window)