business.gov.au

Social Service Provider Registration - Victoria

Description

You will need this registration if you intend to be a social service provider. This includes provision of services for:

  • child protection
  • community-based child and family
  • disability
  • family violence
  • homelessness
  • out of home care
  • secure welfare
  • sexual assault
  • supported residential.

There are different service provider groups for registration. Please refer to the process information for more details.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this registration, you must meet service suitability requirements. 

Determining 'suitability' to deliver safe social services focuses on key requirements for:

  • leaders and staff employed by a social service provider
  • the premises used
  • operational details about a service provider.

Please refer to the attached resources for more information. 

Fees

Fees Details for this service in table format.

Task Type Business Structure Description
Apply Application All

Please consult the responsible agency for information on fees to be submitted with your application.

Forms

Act(s) name

Social Services Regulation Act 2021 Victoria

Regulation(s) name

Social Services Regulations 2023 Victoria

Application process

Apply

There are different service provider groups for registration. The registration process and timeframes are different for each group:

  • group 1: service providers registered with the Human Services Regulator, even for only one service or a part of their services
  • group 2: service providers not registered with the Human Services Regulator that meet all of the following:
    • funded by the Department of Families, Fairness and Housing (DFFH)
    • operating prior to 1 July 2024
    • are covered by the new laws
  • group 3: disability service providers that did not need to register with the Human Services Regulator and are funded by either the Transport Accident Commission (TAC) or WorkSafe Victoria (WorkSafe)
  • new registration: service providers who do not fit into group 1, 2 or 3.

Please refer to the attached resources for more information about registration for each group.

New registration is a 3-step process:

  • step 1 - build your registration record by completing a form and adding details about the service provider and services offered
  • step 2 - show the service provider is suitable to provide services, including information about your operations, people and premises
  • step 3 - confirm you understand the requirement to meet the Social Services Standards.

Use the email below to begin a new service provider registration.

Administering agency

Social Services Regulator

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.