business.gov.au

Tour Operator Licence - Victoria

Description

You will need this licence to offer commercial tours or recreational activities on public land. Public land includes national parks and state forests, as well as marine areas, wildlife areas, crown lands and any other land managed by a government agency.

It is illegal to conduct an organised tour or recreational activity for profit on public land without holding a tour operator licence. This applies to all tour operators and activity providers, whether they be one person operations or large companies.

Examples of recreation activities include:

  • bush-walking
  • trail bike touring
  • horse riding
  • canoeing
  • rock climbing
  • river rafting
  • vehicle based sightseeing tours.

Please note that in some instances, non-profit and charitable organisations may be required to possess a Tour Operator Licence.

A permit may also be required to camp or occupy a building or other facility in a national park.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this licence, you must:

  • have adequate public liability insurance with an insurer approved by the agency (at least $20 million)
  • ensure your tour guides have a current first aid qualification
  • ensure procedures are in place to minimise the risk of potential hazards to clients
  • include the following with your application: completed application form, current public liability insurance, and payment issued on the basis that the licence holder maintains an appropriate public liability insurance policy with an insurer approved by the Australian Prudential Regulation Authority (APRA)
  • hold an Australian Business Number.

Ongoing eligibility requirements

You will need to comply with all relevant legislation, standards and Codes of Practice, including relevant Australian Adventure Activity Standards.

You will also need to ensure that you comply with the requirement to possess any other relevant permits or authorities - these will depend on the particular activity you intend to undertake.

Duration

A period not exceeding 10 years

Expiry

30 June

Fees

Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Licence All $339.30

Standard one year licence. Fees for 2024-25
Apply Licence All $266.20

Standard licence (multi year) fee. The fee listed is the fee per year. Fees for 2024-25

Forms

Act(s) name

Crown Land (Reserves) Act 1978 Victoria

Forests Act 1958 Victoria

Land Act 1958 Victoria

National Parks Act 1975 Victoria

Wildlife Act 1975 Victoria

Application process

Apply

You will need to lodge your application directly with the Agency. Before submitting your form you should discuss your application with the Contact Officer. You will need to attach to your application:

  • maps detailing your tour route and / or activity site
  • a valid Australian Business Number (ABN)
  • a certificate of currency for your insurance policy
  • any other relevant documents as requested by the Agency.

Approval time

Allow four to eight weeks depending on the complexity of the application.

Administering agency

Department of Energy, Environment and Climate Action

Parks Victoria

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.