Code of Practice - Occupational Health and Safety in Call Centres - Western Australia

Description

You will need to comply with this code if you intend to work in a call centre. A call centre is any workplace where the main work of employees is providing customer services by telephone or by a combination of telephone and computer.

The aim of this code is to help you address occupational safety and health issues related to call centre work.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Act(s) name

Occupational Safety and Health Act 1984 Western Australia

Regulation(s) name

Occupational Safety and Health Regulations 1996 Western Australia

Administering agency

Department of Mines, Industry Regulation and Safety

WorkSafe

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.