Gas Marketing Code of Conduct 2017 - Western Australia

Description

You will need to comply with this code if you hold a gas trading licence or are a gas marketing agent.

This code was made with the object of protecting customers from undesirable marketing conduct and defining standards of conduct in the marketing of gas to customers. This code covers:

  • obligations particular to retailers
  • contracts and information to be provided to customers
  • marketing conduct
  • compliance
  • presumption of authority
  • gas marketing agent complaints
  • records to be kept.

Please consult the Contact Officer for more information.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Task Business Structure Resources
Comply All Gas Marketing Code of Conduct 2017 (Opens in new window)

Act(s) name

Energy Coordination Act 1994 Western Australia

Administering agency

Economic Regulation Authority

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Enquiries Officer

Economic Regulation Authority

Operating address: Albert Facey House
Level 4
469 Wellington Street
Perth, Western Australia 6000
Mailing address: PO BOX 8469
Perth BC, Western Australia 6849
Phone: 08 6557 7900
Fax: 08 6557 7999
Email: records@erawa.com.au
Website: Economic Regulation Authority (Opens in new window)