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Gas Marketing Code of Conduct 2022 - Western Australia

Description

You will need to comply with this code if you hold a gas trading licence or are a gas marketing agent.

This code was made with the object of protecting customers from undesirable marketing conduct and defining standards of conduct in the marketing of gas to customers. This code covers:

  • obligations particular to retailers
  • contracts and information to be provided to customers
  • marketing conduct
  • compliance
  • presumption of authority
  • gas marketing agent complaints
  • records to be kept.

Service type

Code of Practice

A code of practice is a set of rules which details how people in a certain industry should behave. A code of practice can be defined as a result of legislation or by industry regulators and bodies.

Other resources

Task Business Structure Resources
Comply All Gas Marketing Code of Conduct 2022 (Opens in new window)

Act(s) name

Energy Coordination Act 1994 Western Australia

Administering agency

Economic Regulation Authority

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.