Approval to Conduct Responsible Conduct of Gambling (RCG) Training Courses - NSW - Australian Business Licence and Information Service

Description

You will need approval to conduct training courses on the responsible conduct of gambling (RCG). RCG courses focus on:

types of gambling in Australia
detection of problem gambling
gaming machine laws to ensure a safe, responsible gambling environment
the proper communication with and management of patrons using gaming machines.

Owners and employees of registered clubs and hotels with gaming machines must complete an RCG course.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

Each trainer delivering the course must:

be part of a registered training organisation (RTO)
hold a Certificate IV in Training and Assessment or equivalent
have at least three years experience as the holder of a managerial or supervisory position in a hotel or registered club.

Please note, for an approval to deliver the course online, if the provider has been nominated by an industry association, the application must include written confirmation of this nomination. This confirmation must also explain the relationship between the industry association and the provider.

Prerequisites

Might Need

Recognised Competency Card (Gaming)

Duration

Up to 5 years

Expiry

30 June

Fees

Task	Type	Business Structure	Amount	Description
Apply	Application	All	$1855.00	Fees for 2025-26
Apply	Application	All	$49.00	Interim RCG certificate. Fees for 2025-26
Renew	Renewal	All	$1024.00	Fees for 2025-26

Forms

Task	Business Structure	Resources
Apply	All	Approved Training Provider Online Portal Access Form - PDF (Opens in new window)
Comply	All	NSW Competency Cards (Opens in new window)
Vary	All	Change of Details for Approved Training Provider (ATP) or Trainer - PDF (Opens in new window)

Other resources

Task	Business Structure	Resources
Apply	All	Approved Training Provider Conditions of Approval (COA) - PDF (Opens in new window)

Act(s) name

Gaming Machines Act 2001 New South Wales

Regulation(s) name

Gaming Machines Regulation 2019 New South Wales

Administering agency

Department of Creative Industries, Tourism, Hospitality and Sport

Liquor and Gaming NSW

Contact details

**Please use these contact details for help or more information:**

RTO Enquiries

Liquor and Gaming NSW

Department of Creative Industries, Tourism, Hospitality and Sport
New South Wales
Operating address:	4 Parramatta Square 12 Darcy Street Parramatta, New South Wales 2150
Mailing address:	GPO BOX 7060 Sydney, New South Wales 2001
Phone:	1300 024 720
Email:	rto.enquiries@liquorandgaming.nsw.gov.au
Contact us website:	Contact Us Form (Opens in new window)
Website:	Liquor and Gaming NSW (Opens in new window)

Supporting information

Approved Training Providers (ATPs) for Liquor and Gaming Courses (Opens in new window)

Approval to Conduct Responsible Conduct of Gambling (RCG) Training Courses - New South Wales