You will need approval to conduct training courses on the responsible conduct of gambling (RCG). RCG courses focus on:
- harm minimisation requirements
- detection of problem gambling
- the proper communication with and management of patrons using gaming machines
- ensuring that minors are not permitted to use the gaming machines.
Owners and employees of registered clubs and hotels with gaming machines must complete an RCG course.
Please consult the Contact Officer for more information.