Authorisation to Provide a Taxi Service - New South Wales


You will need this authorisation if you intend to provide a taxi service. Providing a taxi service means transporting a passenger in a taxi for a fare. A taxi is a vehicle that is authorised to stand at a rank for passengers or to ply for hire on the street.

Providing a taxi service includes both driving the taxi and facilitating the provision of taxi services. Facilitation of taxi services includes:

  • co-ordination of the provision of taxi services
  • provision, co-ordination or monitoring of security facilities for taxis
  • setting of fares for taxi services
  • co-ordination or provision of safety management systems or taxi services.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

If you intend to drive a wheelchair accessible passenger transport, you will be required to be competent in the loading and unloading of wheelchair passengers.


An authorisation will last for five years, unless cancelled earlier.


Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $120.00 -
Apply Licence All - Annual fees are payable by service providers based on the total number of passenger service transactions carried out in a financial year.

Act(s) name

Point to Point Transport (Taxis and Hire Vehicles) Act 2016 New South Wales

Regulation(s) name

Point to Point Transport (Taxis and Hire Vehicles) Regulation 2017 New South Wales

Application process


All applications must be made online to Transport NSW through the industry portal.

Disqualified persons or entities

You will not be eligible to drive a passenger transport if you have been found guilty of offences such as murder, assault, domestic violence, offences involving firearms, fraud, or drug supply.

If your previous authority has been cancelled, or your application has been rejected in the last ten years, you will be ineligible to drive a passenger transport.

Administering agency

Transport for NSW

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Point to Point Transport Commissioner

Transport for NSW

New South Wales
Mailing address: PO BOX 533
Burwood, New South Wales 1805
Phone: 13 17 27
Website: Point to Point Transport Commissioner (Opens in new window)