Authorisation to Provide a Taxi Service - New South Wales

Description

You will need this authorisation if you intend to provide a taxi service. Providing a taxi service means transporting a passenger in a taxi for a fare. A taxi is a vehicle that is authorised to stand at a rank for passengers or to ply for hire on the street.

Providing a taxi service includes both driving the taxi and facilitating the provision of taxi services. Facilitation of taxi services includes:

  • co-ordination of the provision of taxi services
  • provision, co-ordination or monitoring of security facilities for taxis
  • setting of fares for taxi services
  • co-ordination or provision of safety management systems or taxi services.

Service type

Licence

A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

For authorisation to provide a taxi service, you must:

  • not have committed a serious offence, and you must not be facing charges for a serious offence (such as murder, assault and drug supply)
  • not have had an application for an accreditation or authorisation under the Passenger Transport Act 1990 or Passenger Transport Act 2014 refused within the last 12 months
  • not have had an accreditation or an authorisation to operate a taxi network or a public passenger service cancelled or most recent application refused. 

Duration

10 years

Fees

Fees Details for this service in table format.

Task Type Business Structure Description
Apply Licence All

Annual fees are payable by service providers based on the total number of passenger service transactions carried out in a financial year. See attached fact sheet. Fees for 2024-25

Act(s) name

Point to Point Transport (Taxis and Hire Vehicles) Act 2016 New South Wales

Regulation(s) name

Point to Point Transport (Taxis and Hire Vehicles) Regulation 2017 New South Wales

Application process

Apply

All applications must be made online to Transport NSW through the industry portal.

Administering agency

Transport for NSW

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.