Tow Truck Operator's Licence - New South Wales


You will require this licence if you intend to operate a business involving the operation of tow trucks for the purpose of towing motor vehicles.

The purpose of this licence is to allow members of the community to easily identify that the tow truck assisting them is part of an approved business and that the person operating the tow truck conducts themselves appropriately.

There are two different towing categories:

  • accident towing
  • trade and breakdown towing.

An accident towing licence allows you to undertake all forms of towing. A trade and breakdown licence only allows you to undertake trade and breakdown towing (i.e. you cannot attend accident scenes to tow motor vehicles).

You must not carry out accident towing work unless you have obtained a towing authorisation for that towing work. A towing authorisation authorises the towing only of the motor vehicle specified in the authorisation. Authorisation is not required where the driver is doing accident towing work according to the direction of a police officer or authorised officer to move a motor vehicle that is causing an obstruction to traffic.

Please note that if you intend on undertaking accident towing work you will require authorisation from a police officer, the owner of the car, or an authorised officer before you can remove a motor vehicle from the scene of an accident, or where the motor vehicle has moved immediately after the accident.

Please consult the Contact Officer for more information.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this licence, you must:

  • be at least 18 years old
  • be of good repute and a fit and proper person for the purpose of operating a tow truck
  • be able to meet and continue to meet the appropriate requirements in respect of business premises, vehicle and insurance
  • have read and understood the criteria, conditions and procedures for licensing that are outlined in the information package
  • meet all the requirements specified in the criteria.

Please consult the Contact Officer for more information regarding eligibility requirements.


One, three or five years.


Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $1090.00

Metro 1 year - Further fees are listed in the Tow Truck Fees resource.

Apply Application All $701.00

Country 1 year - Further fees are listed in the Tow Truck Fees resource.

Act(s) name

Tow Truck Industry Act 1998 New South Wales

Administering agency

Department of Customer Service

NSW Fair Trading

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Tow Truck Enquiries

NSW Fair Trading

Department of Customer Service

Mailing address: LOCKED BAG 5054
Parramatta, New South Wales 2124
Phone: 1300 131 134
Website: NSW Fair Trading (Opens in new window)