Certificate of Registration as a Retirement Village Scheme - Queensland


You require this registration to establish or operate a retirement village scheme.

New forms and changes to legislation

On 1 February 2019, amendments to retirement village legislation will commence. See the new forms that will apply and prepare for the changes.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

As an applicant you should engage a corporate lawyer to develop contractual documentation. You should complete a Public Information Document in a prescribed format in a manner which reflects the features of the contract(s) and discloses the prescribed information.


This approval remains in effect indefinitely.


Refer to the Application for registration as a retirement village scheme in Forms below.

Application process

You can obtain this Certificate of Registration by completing an "Application for Registration as a Retirement Village Scheme" (Form 2) and submitting it to Regulatory Operations, Department of Housing and Public Works.

As the operator you may not be the person whom the Act prohibits from acting in that capacity.


You can transfer this registration.

A Certificate of Registration identifies the scheme and the scheme operator. Where any of the details change you must notify the Department and disclosure statements should be appropriately amended. You should seek a replacement Certificate of Registration where ownership changes.

It is an offence for certain people to be involved in the operation or management of retirement villages.

Additional information

Applicants must undergo a criminal history check to confirm their suitability. The criminal history check applies to each person who appears on the application form. The fee applies to all applications and renewal notices.

If you have had a licence granted or renewed by the agency in the last 6 months, it may not be deemed necessary to have another criminal history check completed, however all clients should pay the fee at the time of lodgement. If it is determined that criminal history check is not required, the fee will be refunded.

As contracts are often complex, you, as a prospective operator, are strongly urged to consult professional advisers regarding the scheme documentation.

You must produce and issue Public Information Documents to prospective residents.

Contractual relations between you, as the operator, and residents, differ from real estate developments in that they usually extend medium to long term and involve provision of services and a continuing relationship.

Administering agency

Department of Housing and Public Works

Regulatory Services

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Department of Housing and Public Works

Mailing address: GPO BOX 690
Brisbane, Queensland 4001
Phone: 07 3008 3450
Email: regulatoryservices@hpw.qld.gov.au
Website: Department of Housing and Public Works (Opens in new window)