Certificate of Registration as a Retirement Village Scheme - Queensland


You require this registration to establish or operate a retirement village scheme.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

As an applicant you should engage a corporate lawyer to develop your village comparison document (VCD), prospective costs document (Form 4) (PCD)

You will need to complete these forms and give them to prospective residents.


This approval remains in effect indefinitely.


Refer to the Application for registration as a retirement village scheme in Forms below.

Application process

You can obtain this Certificate of Registration by completing an "Application for Registration as a Retirement Village Scheme" (Form 2) and submitting it to Regulatory Services, Department of Housing and Public Works.

As the operator you may not be the person whom the Act prohibits from acting in that capacity.


The existing scheme operator may transfer control of a retirement village scheme's operation to a new scheme operator.

The existing scheme operator must give the chief executive notice about the proposal in the approved form.

We will issue a new certificate of registration when the new scheme operator has been approved by the chief executive. The new certificate of registration will identify the new scheme operator.

it is an offence for certain people to be involved in the operation or management of retirement villages.

Additional information

Applicants must undergo a criminal history check to confirm their suitability. The criminal history check applies to each person who appears on the application form. The fee applies to all applications and renewal notices.

If you have had a licence granted or renewed by the agency in the last 6 months, it may not be deemed necessary to have another criminal history check completed, however all clients should pay the fee at the time of lodgement. If it is determined that criminal history check is not required, the fee will be refunded.

As contracts are often complex, you, as a prospective operator, are strongly urged to consult professional advisers regarding the scheme documentation.

You must produce and issue a Village Comparison Document (VCD), Prospective Costs Document (PCD) and resident contract to prospective residents.

Contractual relations between you, as the scheme operator, and the resident may differ from each village and include a number of different provisions and services.

Administering agency

Department of Housing and Public Works

Regulatory Services

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.

Please use these contact details for help or more information:

Department of Housing and Public Works

Mailing address: GPO BOX 690
Brisbane, Queensland 4001
Phone: 07 3008 3450
Email: regulatoryservices@hpw.qld.gov.au
Website: Department of Housing and Public Works (Opens in new window)