Registration of a retirement village scheme - Queensland


You will need this registration if you intend to establish or operate a retirement village scheme. A retirement village is a collection of residences open to senior residents to reside in. These can be independent living facilities much like living in any community or apartment building, or they may be assisted living facilities with varying degrees of additional services available to residents for a fee.

You will be required to issue a Village Comparison Document (VCD), Prospective Costs Document (PCD) and resident contract to all prospective residents. As contracts are often complex, all operators are strongly urged to consult professional advisers regarding the scheme documentation.

Service type


A licence defines the need to obtain recognition / certification and registration to undertake a certain business activity.

Eligibility requirements

To be eligible for this registration, you must not:

  • be insolvent under administration
  • have a conviction for fraud or dishonesty punishable by at least 3 months imprisonment, or for an offence of physical violence.

Ongoing eligibility requirements

You will be subject to ongoing inspections to ensure you are complying with the obligations set out in the Act.


This approval remains in effect indefinitely.


Fees Details for this service in table format.

Task Type Business Structure Amount Description
Apply Application All $2620.16

Registration of a new retirement village scheme. Fees for 2023-24

Other resources

Application process


You must lodge your completed application to the administering agency by post. Your application form should be accompanied by:

  • the prescribed application fee (including criminal history check fee)
  • a copy of the VCD
  • originals or certified copies of your birth certificate, birth extract, passport, Australian Citizenship Certificate or driver's licence
  • supporting documents as evidence of the particulars listed on the application form.

Transfer process


The existing scheme operator may transfer control of a retirement village scheme's operation to a new scheme operator. The existing scheme operator must give the chief executive a transition plan and notice of the proposal in the approved form.

Approval time

Up to 60 days

Administering agency

Department of Housing

Regulatory Services

Contact details

Contact Email, Phone and Address Details for this service in simple two column table format, header then data.